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How to access our advice...

At An Advice Centre

We have advice hubs based in local Citizens Advice Centres. Find your nearest advice centre here.

Call Us

Give us a call on freephone 0800 808 5622, our lines are open seven days a week 8am-8pm.

Video Chat With Us

Need to speak to an Advisor face-to-face but can't make it to one of our centres? Use our Video Advice service.

WhatsApp

Can't talk? No problem! Use WhatsApp to drop us a message us on 0800 808 5622

What To Expect When you contact us...

Understanding Debt

We've been helping Londoners with their debt and money worries since 2006 by providing free, expert debt advice and can support you with a wide range of practical debt solutions to suit every situation.

Find Your nearest advice kiosk...

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Gravesham Civic Centre

Windmill Street
Gravesend
DA12 1AU
T: 0800 808 5622

Open Mon-Fri 9am-5pm

Cliftonville Community Centre

St Paul's Road
Margate
CT9 2DB
T: 0800 808 5622

Open Mon,Wed, Fri 9.30am-3.30pm and Tue 9.30-1pm 

Aylesham BeChange

Aylesham Community Workshop Trust, The Old School,
Ackholt Rd
Aylesham
CT3 3AJ
T: 0800 808 5622

Open Mon-Thu 8am-9pm and Fri 8am-5pm

Ramsgate Salvation Army Centre

167A High Street
Ramsgate
CT11 9TT
T: 0800 808 5622

Open Mon, Wed, Fri 9am to 12 noon and Tue and Fri 8am to 12 noon 

The Willow Children’s Centre

Brookfield Road
Ashford
TN23 4EY
T: 0800 808 5622

Open 9am to 4.30pm Mon, Wed and Fri and 8.30am to 4.30pm Tue and Thu.